A hosted VoIP service can offer PBX-like features at a fraction of the cost

A hosted VoIP service can offer PBX-like features at a fraction of the cost

As a business owner, you’re planning to add a branch office across town. A top priority is replacing your old telephone system, and you even considered a PBX system. But comparing the hardware and install costs associated with a PBX system versus using a hosted VoIP service convinced you otherwise.

The VoIP Difference…

Since the VoIP platform uses the Internet, you can choose a variety of call features and call management options that are normally associated with a PBX at a fraction of the cost.

For example, your growing outside sales team can make and take calls from any phone regardless where they might be; not surprisingly, VoIP integrates seamlessly with today’s digital devices, be it smartphone or tablet.

Too, texting is possible, as is faxing and even call queuing, which gives your customers the feeling that they’re dealing with a larger organization; call waiting and toll-free numbers are just a few other common features.

Other options that might help your business include:

Security? Integrates ‘unlocking’ of office front door.

You can talk to visitors at your building door, and then unlock the door right from the phone.

Voice-to-email transcription.

Think of the ease of having your voicemail transfer to email transcription. You can then file, organize, search and delete your voicemails right from your phone.

Data!!

Get a detail report on your company’s use of ‘bandwidth’ for inbound/outbound calls. The in-depth information includes call history, duration, origination and, of course, cost.

Screen calls.

Want to redirect that caller to your cellphone? The number on the caller ID allows you choose how to treat the call: company or personal calls.

Or, gives you the option to disconnect those pesky callers trying too often to sell you something.

Extensions?

This feature alone provides a way for callers to interact with your call menu to choose an extension, which can add another dash of professionalism to the way you do business—like having an electronic receptionist.

Discover the VoIP advantage through Comm3. Contact us and let us guide you through the features, advantages and benefits.