ShoreTel Manuals & User's Guides

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Call Manager Tutorials

The files below are Multimedia videos in a self contained Windows Executable format:

Personal Call Manager	QuickMailer	Operator Call Manager	Workgroup Call Manager
Starting Call Manager [1.1MB]	Starting Quickmailer [1.1MB]	Monitoring Extensions [1.6MB]	Workgroup Agent [1.1MB]
Making Calls [885KB]	Sending Voicemail [797KB]		Workgroup Supervisor [2.0MB]
Redial [580KB]	Managing Voicemail Messages [934KN]
Handling Multiple Calls [769KB]	Export Voicemail [730KB]
Call Transfer [864KB]	Voicemail Distribution Lists [1.2MB]
Call Parking [914KB]
Send To Voicemail [645KB]
Conferencing [1.3MB]
Directory View [1.0MB]
Using Help [1.0MB]

User Guides & Manuals

Please note, these documents are in PDF format.
If you do not have Adobe PDF reader, please click here.

Document Downloads:

	Personal Call Manager User Guide		Voice Mail Quick Reference Guide
	IP 565G User Guide		IP 565G Quick Reference Guide
	IP 560G User Guide		IP 560G Quick Reference Guide
	IP 265 User Guide		IP 265 Quick Reference Guide
	IP 230 User Guide		IP 230 Quick Reference Guide
	IP 212k User Guide		IP 212k Quick Reference Guide
	IP 115 User Guide		IP 115 Quick Reference Guide
	IP 110 User Guide		IP 110 Quick Reference Guide
	IP 8000 User Guide		IP 8000 Quick Reference Guide
	BB24 User Guide		Analog Phone User Guide
	Mobile Call Manager User Guide		Mobile Call Manager Quick Reference Guide
	Call Center Agent User Guide v4.66		Call Center Supervisor User Guide v4.66
	Contact Center Old vs. New Icon Comparison		Contact Center Administration Guide v4.66
	Converged Conferencing User Guide		Converged Conferencing Quick Reference Guide

Phone: 214-389-2600

Fax: 214-389-2601

3939 Beltline Road Suite 775

Addison, Texas 75001

sales@comm3.net

service@comm3.net