ShoreTel Open Integration
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From within a single application, Salesforce.com users can handle their business communications, and benefit from ShoreTel's robust feature set. |
Seamlessly integrates Microsoft Dynamics CRM with the ShoreTel business communications system for access to customer records during every call. |
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Solutions include controlling ShoreTel phones and seeing telephony presence via Office Communicator (MOC) and exchanging IM and presence information between ShoreTel Call Manager and MOC users. |
By insulating the user from having to perform the phone system side of programming, this desktop “helper” speeds the development of proprietary screen pop applications. |
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Combining two leading products into a single interface for enhanced productivity, shorter response times, and greater flexibility. |
Integrates ShoreTel with legal and professional services accounting software for accurate call tracking and billing. |
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Highlights and creates clickable links to phone numbers found on any Microsoft Internet Explorer and Mozilla Firefox Web page. |
ShoreTel Mobility extends the full power of a desk phone and UC capabilities to a mobile and sets the user free to communicate from any location (office, home, hotspots) by enabling access to any network (cellular or Wi-Fi), simply and cost effectively. |
